Widerrufsrecht

Return Policy

To return or exchange an item, please contact our Customer Support at 480.348.0278 or email support@sperdirect.com to be issued an RGA# (Return Goods Authorization). Items returned without an RGA# will not be processed and will be returned to the originating address.

Claims for items that were received damaged or defective must be made within 14 days of the invoice date. If you are not satisfied with a product you may return it within 30 days of the invoice date for replacement or a refund, minus the cost of Shipping and Certification (if applicable).

To avoid a restocking fee, returned items must be in new condition and include the original packaging, instructions, and accessories. When we replace an item, we also cover the cost of shipping the replacement to you. Please see your warranty for problems that occur after 30 days. The warranty period of each product is stated on the product page of the site.